Support

Frequently Asked Questions

Do you need help? Check out our FAQs,  the answer might be right there.

The best place to begin is to figure out where you are in your marketing career or journey. Your choices are: Student, 1st Job, and Climbing the Ladder.

You can find these three options – and click on the one that is right for you – at the top of the Launch Pad (Home Page). Scroll over “Your Journey” in the top navigation and click on the dropdown option that best fits where you are now. 

Once you’ve chosen your starting point (Student, 1st Job, or Climbing the Ladder), scroll to the bottom of this page and click on the button under “Become a member and get access to all the information!” – Find Out More. 

Choose the payment that’s right for you (Free/Monthly/Yearly) and make your payment to begin.

If you’re a Member, you can access the Weekly Office Hour calls, where you can “Ask Janet Anything.” After you join, log in to the site and scroll over “Expert Info” in the top navigation.

Look for “Weekly Office Hours” and click on it. You’ll be able to access the meeting on this page – as long as you are logged in as a member.

Office Hours are LIVE on Tuesdays at 12:00 noon (Eastern Time).

If you’re a Member, you can access every part of the Hot Zone and join in the community conversations and questions. 

After you join, log in to the site and click on the “Hot Zone” in the top navigation.

If you’re a Member, you can join in and network online, using the Remo platform.

After you join, log in to the site and scroll over the “Hot Zone” in the top navigation. You’ll see a drop down for the Monthly Networking – Online Event. Click through to the page.

If you’re a member, you’ll see a button to join in at the bottom of the page. If you’re not yet a member, you’ll see a button to click to become a member. 

Go to https://marketingcareermentor.com/ and click the login button (top right) using your credentials.

Next click on the ‘person icon’ and on ‘My subscriptions’

Scroll to the bottom of the page until you see the cancel subscription button

You’ll be prompted to click ok to confirm. Once confirmed, the button will disappear, and you’ll see the message: Operation was performed successfully

You will also receive a notification by email.

If you have any issues with this please contact us. 

Contact us

Can’t find the answer to your question?  Send us a message.